Facebook reaches 500 million users but notd
by admin on Jul.25, 2010, under game
Facebook reaches 500 million users, but not entirely satisfied.
Facebook had to be announced this Wednesday that it has reached 500 million users. The manager will do its creator, Mark Zuckerberg, who will do it in an interview on ABC News. It is probably not to speak of the satisfaction of its members, according to a U.S. study, only give it a 64 out of 100.
Facebook has achieved phenomenal success, but we did not, ffxiv gil, expect to see results so bad Despite being the most popular website in the United States, a good number of consumers do not like Facebook, according to the 2010 American Customer Satisfaction Index (ACSI) made in collaboration with ForeSee Results. Because, on a scale of 1 to 100 of ACSI, Facebook just got a 64, which located, tera gold, to the social network by 5% below the other companies in the sector with regard to the satisfaction of users.
Thus, the satisfaction of the Internet with Facebook is at levels similar to those with airlines and cable companies, sectors that traditionally generate lower ratings among its customers.
"Facebook has had a phenomenal success, so we did, buy darkfall gold, not expect to see results so bad for consumers," explained president and CEO of ForeSee Results, Larry Freed. The problem is privacy issues, frequent changes in the website and the marketing and publicity that adversely affect the consumer experience, says expert.
? Evolution or Revolution?
In this regard, Freed compares Zuckerberg's social network to Wikipedia, "which is a nonprofit site that has retained the same user interface from years ago," before suggesting that while "it is clear that innovation is critical, sometimes consumers prr evolution to revolution. "
This is the first time that ACSI has measured social media websites including in his study, in addition to Facebook, also on MySpace, Wikipedia and YouTube.
MySpace got even worse results than Facebook "Social media have become too big to ignore, so that we add to our list of e-business," explained the founder of ACSI and professor of Business at the University of Michigan , Claes Fornell.
Twitter is not included because "a disproportionate number" of users accessing Twitter make it through the web applications other than 'Twitter.com'.
Among those best results are obtained Wikipedia, the head with a 77 and YouTube (73). With an outcome even worse than Facebook, MySpace stands (63).
Google best search engine
As for Google, continues to lead the industry portals and search engines with a punctuation of 80, although it has fallen compared to previous years. Bing Close behind, with 77, Yahoo! (76) and AOL (74).
